Hi, I'm Annie!
With over 5 years of experience in product design, I craft intuitive solutions that drive results.
I've built a product from the ground up in a start-up and collaborated on B2B projects with global teams to create cohesive user experiences.
Optimized workflows for internal comms teams to send employee emails.
How user-centered design transformed tedious workflows to enhance collaboration and visibility of analytics to improve email communication.
View case studyStreamlining user deactivations to reduce customer support requests.
Successfully designed and shipped to production within a 2 month deadline through close collaboration with engineer team and in-depth discussions with stakeholders throughout project.
View case studycreate a better way for gamers
Designed a PCÂ app to capture in-game moments, making it easier for gamers to record, upload, and share highlights - complementing our existing product offers to increase DAU.
View case studyOther considerations:
Currently, all existing customers have their aliases created as a user. To make this transition from "user" to "alias" as seamless as possible for our users these are the steps that we'll need:
CSM/AE of each customer account will fill out a csv template with their current users created for alias purposes.
Send to our internal alias transition slack channel.
Engineer team uploads the csv file into our database to convert those users to aliases.
